WebAccenture. Accenture is a leading global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology and operations. Coastal Cloud. Improve retention and … WebIn Gainsight, we populate our data driven scorecard measures based on the existence of any outstanding CTAs. For example, the Support Score will be ‘Red’ if there is an Open Support CTA and the CTA has been flagged by a CSM. If there is a CTA but no flag, the Support Score is set to ‘Yellow’. If there are no open Support CTAs, the ...
Scorecards - Gainsight Inc.
WebIn Nxt, when you click on Scorecards on the menu, it takes you to Scorecards 2.0. This is probably a pretty minor change but for consistency’s sake, I would eliminate the “2.0”. I Nxt, there is no longer a notion of Scorecards 1.0 and Scorecard 2.0 for admins. Its just one scorecard feature now. Scorecard Menu Scorecard Page WebGainsight NXT is the next evolution of the Gainsight platform. For companies to maximize customer growth, they know they need a platform that: Offers them complete control in order to map to both the speed and complexity of their business, Can easily integrate with other systems to better understand customers and drive personalized engagement ... cheap mugs for sale uk
Gainsight NXT in SFDC Gainsight Community
WebWe are using Gainsight NXT integrated with Salesforce. ... However, I am running into some challenges trying to only count the customer’s response towards the scorecard measure group, not the emails being sent by the CSM to the customer.For context, our CSMs use the Gmail Gainsight plugin to log emails to a customer’s timeline.The end ... WebGainsight Scorecards monitor and manage health with a model that fully represents the customer’s experience. Create a holistic framework to capture every dimension of customer health, while providing the clarity … WebProvide a centralized, holistic view of your customer, their journey, and desired outcomes to every team. Monitor customer health with the most accurate and comprehensive health scoring framework to spot risk and … cyber monday rug sales